netflix not working

When you are binging your favorite show and it gets interrupted in the middle. You are in the interesting part of your series and suddenly your app is not working. Won’t you get annoyed? Yes, I know that feeling as I have also experienced the same at times. Whenever there is an error or a mistake you have to fix it. Each and every time you cannot rely solely on technical support. Why go for technical support when you can just solve the issue by yourself? Netflix is one of the most-streamed apps in Firestick. In this article, we will see how to fix Netflix not working issue.

Why is Netflix Down?

Netflix is one of the most-streamed apps in firestick. Though it works flawlessly, sometimes it may end up in error for few firestick users. Most times it will display an error as “Could not reach Netflix server”. Before starting the troubleshooting methods first ensure whether Netflix is down only or for others also it is not working. If Netflix is down for a particular region then you can try hacks and root cause along with solutions for it on social media sites. This issue will also be trending on social media with hashtags related to it.

The next thing is you can try is to ensure whether is Netflix is not working or there is some issue with your Firestick device. Fix these issues is important as it won’t let you use Netflix without fixing the not working error.

netflix not working

How to Fix Netflix Not Working Issue?

There are various troubleshooting options to fix Netflix not working error. Try the below-mentioned ways to solve the issue and enjoy watching Netflix on Firestick.

Let’s begin the troubleshooting process…

Internet Connectivity Issue

The foremost step in troubleshooting Netflix not working is to check stable internet connection or Wi-Fi connection for connectivity issues. You can check by connecting your other device laptop or Smartphone to a Wi-Fi connection. If there is no problem with another device then you can rest assured as there is no problem with your network. If Netflix is working just fine on your Smartphone, just not working in Firestick. Then there is some issue with Firestick.

Check out Install Spectrum TV on Firestick

Clear Cache to Fix Netflix

Firestick is a low specs device with limited storage and there is a possibility that Netflix occupies a large storage data which may be the root cause for this issue. The next step is to clear Netflix’s cache and data to make Netflix work fine.

1) Launch Firestick and hover “Settings” in the main menu via the Home button.

settings

2) Click the “Manage applications” sub-menu under the Applications menu in the settings option.

3) Keep scrolling till u find Netflix and click on it.

4) Select “Force Stop” and in the next step click the “Clear Cache” option.

5) Once you have cleared your total data and cache, give a fresh start to firestick through Power Cycle.

6) Again Open the Netflix app icon on the home screen of your firestick.

If this doesn’t solve the issue, try the other ways.

Power Cycle Amazon’s Firestick

Be it any error’s troubleshooting process, the first thing we prefer is to switch off and on the device. Similarly in firestick also try turning off and on. You can also try unplugging the device and leave it for 30 mins and then restore it again. Hope this helps and solves Netflix not working issue.

Update Netflix App and Firestick

The next way of troubleshooting is to update the Netflix app as there may be an issue in the Netflix app itself. A simple update would fix all the issues.

Let’s now see how to update the firestick…

1) Launch Firestick and hover “Settings” in the main menu via the Home button.

settings Netflix not Working

2) Hover to the “System” and click “About” to check Firestick’s firmware version.

about Netflix not Working

3) Select “Check for Updates” next to “Network” under the about sub-menu.

updates

If it has any latest update available, it will begin to download automatically. Once the update is downloaded it will install the updates as you click “Install System Updates”.

Reinstalling the Netflix app

Another common way people will blindfolded do is to uninstall and reinstall the app that is causing the error. In a similar way try uninstalling and reinstalling the Netflix app.

1) Launch Firestick and hover “Settings” in the main menu via the Home button.

settings

2) Click the “Manage applications” sub-menu under the Applications menu in the settings option.

3) Keep scrolling till u find Netflix and click on it.

4) Give “Uninstall” and ensure that Netflix is uninstalled.

5) Hover back to the home screen and in the search bar type “Netflix”.

6) Open the “Netflix” App and click install.

Now try logging in with your credentials and enjoy Netflix.

Read Best Live TV Apps

Wrapping Up

We hope that these troubleshooting tricks and hacks worked like charm for you. Netflix will be up and running on firestick by any one of the fixes. Enjoy unlimited series and documentaries and with the right subscription plan for you.

Related Post How to Turn Off your Firestick

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